How satisfied are you with this reply? Jetta48 Replied on December 3, I found that typically, when things go wrong with the software, the most effective course is to: How satisfied are you with this response? Is there any hope of scanning documents from this scanner to this latest and greatest Windows OS? Post Your Answer Discard By clicking “Post Your Answer”, you acknowledge that you have read our updated terms of service , privacy policy and cookie policy , and that your continued use of the website is subject to these policies. Drivers, then OneTouch, then PaperPort if you’re using it.

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Xerox DocuMate Drivers and Manuals

I have the same question Make sure you are using the latest Windows 7 drivers available here: Basically you use my suggestions at your own risk. Super User works best with JavaScript enabled. Any help is greatly appreciated. You can rocumate protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Or am I in documatee market for a new scanner? Tell us about your experience with our site. Jetta48 Replied on December 3, By clicking “Post Your Answer”, you acknowledge that you have read our updated terms of serviceprivacy policy and cookie policyand that your continued use of the website is subject to these policies.

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How satisfied are you with this response? I found that typically, when things go wrong with the software, the most dlcumate course is to: I imagine your upgrade to Windows 10 may have “refreshed” the drivers, thus putting things out of order and causing the whole thing to not work anymore.

Xerox DocuMate Windows 7 – Microsoft Community

I see the scanner as installed in the printers part of the settings, but I can no longer find the software used to scan images. Wes Larson 2 8.

Sign up using Facebook. If you do not have the original CD, then you’ll want to install things in this order: If you have the installation CD, use that to walk you through reinstalling vosta drivers and software. Home Questions Tags Users Unanswered.

All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. My device manager says that the most current drivers are installed but it still does not work.

Xerox DocuMate 510 Windows 7

By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service. You can follow the question or vote as helpful, but you cannot reply to vistz thread.

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How satisfied are you with this reply? Sign up or log in Sign up using Google. If this doesn’t work, please post back more details vosta what is happening, including any error messages in full. Thanks for marking this as the answer. I’ve recently upgraded to Windows Did this solve your problem?

Having used and administered Xerox DocuMate scanners and OneTouch software though not this specific model, and not with Windows 10I can say that the order in which you install the scanner drivers and the OneTouch software is important. I’ve looked here for drivers, and installed the One Touch software there, but cannot find to run it after supposedly successfully installing it.

Sorry this didn’t help. Is there any hope of scanning documents from this scanner to this latest and greatest Windows OS?

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