This page requires Javascript. Search Windows for c: HP is compiling your results. Under the Driver heading, click Download. Try one of the other workarounds if the first method you tried did not work. Please use the product number and serial numbers of the new product to validate warranty status.

Uploader: Malacage
Date Added: 4 April 2016
File Size: 44.12 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 95064
Price: Free* [*Free Regsitration Required]

HP Printers – ‘No Scan Options’ Message Displays on Printer (Windows) | HP® Customer Support

Operating System – Windows 7, Windows 8, Windows 8. If you click Skip and are not experiencing additional issues, click Quit to exit the tool.

Please try again shortly.

Do not load photos in the ADF. Product has been exchanged: If these steps did not resolve the issue, continue to the next step. Is my Windows version bit or bit?

Asia Pacific and Oceania. We were unable to retrieve the list of drivers for your product. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. To change brightness, contrast, and resolution settings, click Adjust the quality of the scanned picture.


Click File or the menu iconand then click From scanner or camera. Click the menu icon, and then select Settings. Continue to the next step. During the installation, select the Typical or Recommended type of installation when prompted by the software installer.

Select an operating system and version to see available software for this product. Europe, Middle East, Africa. This page requires Javascript. Europe, Middle East, Africa. This could take up to 3 minutes, depending on your computer and connection speed. In the Scan to Already have an HP account?

HP Officejet J4550 All-in-One Printer How to

Warranty removed from product: Email list of drivers. Click the name of any firewall scanne on your system that has an Enabled status, then click Disable.

Would you like to view the product details page for the new product? This product was designated to be returned to HP. Follow the on-screen instructions in the scanning software to perform the test.


Uninstall the sanner software Resolve scan issues by uninstalling the printer software before reinstalling the latest printer software. The Virtual Agent is currently unavailable.

HP Officejet J All-in-One Printer User Guides | HP® Customer Support

Run the Print and Scan Doctor. Place the item you want to scan on the scanner glass or load it into the document feeder. Review the default settings for a selected scan shortcut, change any basic settings as desired, then click Save Shortcut to name and save the shortcut.

Choose a different product. Make sure that pop-up windows are not blocked in the browser. Click and drag the hpqste Learn more about HP’s privacy policy.

admin Desktops